About Us
OK To Travel was launched in 2011 as a trading style of Freedom Insurance Services Limited. Freedom is a specialist travel insurance intermediary, providing travel insurance to those with pre-existing medical conditions. With over two decades of experience, Freedom has a unique understanding of the needs and concerns of travellers. Through a dedicated UK-based contact centre, offering award-winning service, Freedom ensures peace of mind for thousands of travellers. As a trusted partner in the industry, Freedom offers a wide range of travel insurance products by A-rated insurers.
Founded in 2002, Freedom was among the first UK companies to develop specialist travel insurance for people with pre-existing medical conditions. Our mission is to deliver exceptional customer service while removing barriers that prevent travellers from obtaining the comprehensive travel insurance they need to enjoy a worry-free holiday.
OK To Travel offers Single Trip and Annual Multi-Trip travel insurance for individuals, couples, families, and groups of all ages. Get an quick quote online or speak to our friendly, UK-based travel insurance experts by calling 01223 446 920 (Monday to Friday, 9am to 5pm). With over 20 years of experience, our knowledgeable agents are here to help you find the right travel insurance, including cover for pre-existing medical conditions, so you can travel with confidence.
This website is operated by Freedom Insurance Services Ltd, a limited company registered in England under company number 4399749, whose registered address is 58 Market Square, St Neots, Cambridgeshire, PE19 2AA. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.
Award-Winning Travel Insurance
Enjoy peace of mind on holiday with our comprehensive travel cover, knowing you’re covered for the unexpected.
Throughout our 20+ years in the industry, we have built strong, lasting relationships with charities and insurers with our affiliation scheme.
OK To Travel have been awarded the Feefo Platinum Trusted Service Award as a result of 5 consecutive years of top grade service.
“OK To Travel make travelling for those with severe health issues so much easier. The medical screening is less intrusive and less stressful than competitors and the pricing is reasonable. I’ve recommended them to members of my family who have been amazed by the level of service.”
Fiona
“Agent called me back, saved me waiting on the phone and was very helpful. Sorted our travel insurance with no hassle.”
Richard
“Excellent service. Had to use the insurance after an accident in Thailand in 2020 and it was excellent.”
Trusted Customer
“I have quite a few medical conditions and my husband is over 80. I found this travel insurance meets our needs perfectly without being too expensive. The customer service has been second to none. Thank you so much.”
Trusted Customer
“We did everything over the phone and the advisor we spoke to was delightful. Polite, clear speaking and patient which is really important for elderly customers. 10/10.”
Renate
FAQs
Some of our most frequently asked questions about travel insurance.
Who is eligible to purchase cover with OK To Travel?
Our travel insurance products are available to permanent UK residents who are registered with a GP in the UK. Some of our products can also cover residents of the Channel Islands or Isle of Man.
You need to be fit to travel at the time of purchasing travel insurance cover.
Who underwrites your travel insurance policies?
OK To Travel offers travel insurance schemes with several well-regarded, A-rated, insurers including Allianz Worldwide Partners, Starr International Europe and Accelerant Insurance UK Limited.
Do you have any age limits?
No, there’s no upper age limit for travel insurance with OK To Travel branded products, whether it’s a Single Trip or an Annual Multi-Trip policy. However, the maximum permitted duration of your trip may vary depending on your age.
We also offer other products with different age limits; you’ll only see those suitable for your needs when you get a quote.
How will I receive my policy documents?
If you arrange your travel insurance online, your documents will be emailed to you immediately. If you call us to arrange it, we will ask for an email address and send the documents over at the end of the call.
We will also text you the policy reference and emergency assistance number, so you will always have easy access to these, wherever you are in the world.
If technology is not your thing, you can ask to receive your documents in the post. If you have any problems retrieving your documents, please call us.