Help Centre

Find out more about OK To Travel, our contact details, cover benefits and policy documents

Help Centre

Use the options below to navigate our help centre. You'll find details of our company, service, insurer, cover benefits and policy documents. Be sure to keep an eye on our blog posts for the latest travel news.



About Us

Learn more about OK To Travel, our service and insurer.

Read



Contact Us

Contact customer service, medical assistance and claims.

Read



FAQ

Frequently asked questions from OK To Travel clients.

Read



Policy Wording

View our policy wording for full cover details.

Read



Customer Reviews

Read reviews from genuine OK To Travel customers on Feefo.

Read



Blog

Get the latest travel news, tips and guides from OK To Travel.

Read

OK To Travel has four levels of cover which can provide up to*

£5,000 Cancellation

Cancellation cover up to £5,000 per person to recoup costs of unused travel and accommodation.

£10M Medical Expenses

Cover up to £10,000,000 per person if you require emergency medical treatment or repatriation.

£3,000 Baggage

Cover if your personal possessions are lost, stolen or damaged.

£1,000 Gadget Cover

Cover against theft, accidental damage, breakdown and accidental loss of your gadgets.

£500 Missed Departure

Cover for travel and accommodation expenses required to reach your booked destination.

£50 Policy Excess

Policy excess as low as £50 with Premier Plus cover.

*Maximum amounts available per person, subject to the applicable policy excess.

View Policy Details

Travel insurance frequently asked questions

Who is eligible to purchase cover with OK To Travel?

Our policies are only available to permanent UK residents who are registered with a GP in the UK. Cover is not available to residents of the Channel Islands or IOM. You must be fit to travel at the time of purchasing insurance cover.

Do you have any age limits?

We do not have any age restrictions for single trips up to 31 days or on annual multi-trip policies. If you're age 75 or under, we can insure single trips up to 6 months!

How will I receive my policy documents?

If you buy your policy online, your documents will be available immediately to download, save and print. We will also send a copy to the email address you provided. If you buy your policy over the telephone, we will ask for an email address or give you the option to receive your documents in the post. If you have any problems retrieving your documents, please call us.