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Help Centre

Find out more about OK To Travel, our contact details, cover benefits and policy documents

Help Centre


Use the options below to navigate our help centre. You'll find details of our company, service, insurer, cover benefits and policy documents. Be sure to keep an eye on our blog posts for the latest travel news.

About Us


Learn more about OK To Travel, our service and insurer.

Contact Us


Contact customer service, medical assistance and claims.



Frequently asked questions from OK To Travel clients.

Policy Wording


View our policy wording for full cover details.

Customer Reviews


Read reviews from genuine OK To Travel customers on Feefo.



Get the latest travel news, tips and guides from OK To Travel.

OK To Travel has four levels of cover which can provide up to* 

£5,000 Cancellation


Cancellation cover up to £5,000 per person to recoup costs of unused travel and accommodation.

£10M Medical Expenses


Cover up to £10,000,000 per person if you require emergency medical treatment or repatriation.

£3,000 Baggage


Cover if your personal possessions are lost, stolen or damaged. 

£1,000 Gadget Cover


Cover against theft, accidental damage, breakdown and accidental loss of your gadgets.

£500 Missed Departure


Cover for travel and accommodation expenses required to reach your booked destination.

£50 Policy Excess


Policy excess as low as £50 with Premier Plus cover.

*Maximum amounts available per person, subject to the applicable policy excess.

Travel insurance frequently asked questions

Who is eligible to purchase cover with OK To Travel?

Our policies are only available to permanent UK residents who are registered with a GP in the UK. Cover is not available to residents of the Channel Islands or IOM. You must be fit to travel at the time of purchasing insurance cover.

Do you have any age limits?
How will I receive my policy documents?