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Find out more about OK To Travel, our contact details, cover benefits and policy documents
Use the options below to navigate our help centre. You'll find details of our company, service, insurer, cover benefits and policy documents. Be sure to keep an eye on our blog posts for the latest travel news.
Choose from four levels of cover and only pay for the cover you really need. All cover benefits are per person insured on the policy and subject to the applicable policy excess.
We have four levels of cover which can provide up to:
Cancellation cover up to £5,000 per insured to recoup costs of unused travel and accommodation.
Cover up to £10,000,000 per insured if you require emergency medical treatment or repatriation.
Cover if your personal possessions are lost, stolen or damaged up to £3,000.
A range of COVID-19 specific cover benefits including cancellation, denied boarding and medical expenses abroad.
Cover for travel and accommodation expenses required to reach your booked destination if you miss your departure.
Policy excess as low as £50 on our Premier Plus level of cover.
Travel insurance frequently asked questions
Our policies are only available to permanent UK residents who are registered with a GP in the UK. Cover is not available to residents of the Channel Islands or IOM. You must be fit to travel at the time of purchasing insurance cover.
We do not have any age restrictions for single trips up to 92 days or on annual multi-trip policies. For single trips lasting more than 92 days we have an age limit of 75 with an upper duration limit of 184 days. (Children under the age of 18 must be insured with an adult).
If you buy your policy online, your documents will be available immediately to download, save and print. We will also send a copy to the email address you provided. If you buy your policy over the telephone, we will ask for an email address or give you the option to receive your documents in the post. If you have any problems retrieving your documents, please call us.